The Art Of Delegation

• Understand the principles, tools, and steps for an effective delegation
• Pick the right individual for the right tasks and jobs at hand- Whom, and Why
• Create an effective delegation plan and process
• Delegate and assign the appropriate level of rights and authority to get things done
• Give better directions to subordinates for better delegation results
• Monitor and evaluate delegation results and giving feedback
• Learn the key steps and methods for effective influence during the delegation
• Recognize common delegation difficulties and how to prevent them

COURSE OUTLINE

MODULE 1INTRODUCTION TO DELEGATION

• Understanding Effective Delegation
• Benefits of delegation: Manager and Employee
• Prioritizing tasks and work to be delegated
• Active and Reactive tasks
• Whom and What to Delegate
• Levels of Delegation

MODULE 2CONCEPTS OF DELEGATION

• Recognizing benefits and barriers to delegation
• Time Management
• Priority Management
• Task Classification
• Employee types and classification
• Motivation and influence

MODULE 3DELEGATION STYLES AND TYPES

• Types of Delegation
• Communication types in effective delegation
• Different work relationships
• Maintaining responsibility and accountability balance

MODULE 4APPROACHES TO EFFECTIVE DELEGATION

• SMART Approach
• Delegation and ‘Dumping’
• Monitoring and Evaluating performance without taking over
• Constructive feedback
• Delegation Challenges

MODULE 5THE DELEGATION PROCESS

• Steps to Effective Delegation
• The right person to the right task
• Handing over the right task in the right manner
• Monitoring progress
• Follow-up, feedback and action plans
• Recognizing success and rewards

MODULE 6WRAP UP ALL MODULES

• Summary of all modules
• Question and answers session
• Action plan development